AI voice startup Vapi hits $500M valuation after winning Amazon Ring over 40 rivals

# AI Voice Startup Vapi Lands Major Amazon Deal, Signals Growing Business Shift A voice AI company called Vapi just became worth half a billion dollars after Amazon chose it to handle customer calls for Ring products, beating out 40 other competitors. The company's business has grown ten times over since early 2025, reflecting a broader trend where companies are replacing human customer service and sales teams with AI agents that can handle phone conversations. This suggests that AI handling your support calls—rather than talking to a human—is becoming mainstream faster than many expected.