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Amazon launches an AI-powered audio Q&A experience on product pages

TechCrunch AI Lauren Forristal April 28, 2026
Amazon launches an AI-powered audio Q&A experience on product pages
AI Summary— plain English for professionals

# Amazon Now Lets You Ask Questions About Products Out Loud Amazon is rolling out a new feature that lets you ask questions about items you're shopping for, and an AI assistant will answer you back using audio—no need to read text responses. This could be especially helpful if you're busy cooking, driving, or just prefer listening rather than reading product details. It's another sign that companies are building AI assistants directly into the apps and websites you already use every day.

Amazon's new "Join the chat" feature lets you ask questions about products and receive AI-powered audio responses.

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