Charles Lamanna is moving Microsoft Copilot beyond chat

# Microsoft is building AI that can handle your entire to-do list instead of just answering questions Microsoft is developing a new tool called Copilot Cowork that lets office workers describe a complex task—like comparing competitors or fixing calendar conflicts—and have AI agents complete it without constant back-and-forth prompting. Unlike today's chatbots that require you to ask follow-up questions, this AI can figure out which tools to use and handle multi-step work on its own by tapping into your Microsoft 365 apps like Excel and Outlook. Microsoft believes this shift from chat-based AI to task-completing AI agents will become the primary way people work with AI at the office by 2026.