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Cloudflare says AI made 1,100 jobs obsolete, even as revenue hit a record high

TechCrunch AI Julie Bort May 8, 2026
Cloudflare says AI made 1,100 jobs obsolete, even as revenue hit a record high
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# Cloudflare Cuts 1,100 Jobs as AI Takes Over Support Work Cloudflare, a major internet company, laid off over 1,100 employees because AI tools can now handle customer support work that previously required human staff. The company said this move was possible because artificial intelligence made those roles unnecessary, even though the company's revenue reached record levels. This is one of the first large-scale examples of a major tech company openly replacing workers with AI systems rather than hiring cutbacks due to business struggles.

CloudFlare announced its first large-scale layoff. CEO Matthew Prince says because of AI efficiency gains, the company doesn't need as many support roles.

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