Daniel Danker on how Walmart solves customer problems with AI

# Walmart Is Using AI to Solve Real Problems—Both Behind the Scenes and in Stores Walmart is putting AI to work in ways that actually matter to shoppers and employees: a chatbot called Sparky answers your questions while you shop, an app lets you scan and pay for items with your phone to skip checkout lines, and virtual try-on technology shows you how clothes will look on your body before you buy them. Behind the scenes, AI helps store employees figure out what urgent tasks to focus on—like restocking empty shelves or cleaning up spills—by analyzing store data to prioritize what's needed most. Rather than treating AI as a flashy experiment, Walmart's approach is straightforward: use it to fix specific problems that make shopping and working easier.