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Enabling agent-first process redesign

MIT Tech Review MIT Technology Review Insights April 7, 2026
Enabling agent-first process redesign
AI Summary— plain English for professionals

# AI Agents Work Best When Companies Redesign Their Entire Process Around Them Instead of just plugging AI agents into your existing workflows, they work far better when you rebuild your processes from the ground up to let them operate independently. Unlike traditional software that follows rigid rules, AI agents can learn and adapt on their own as they work through tasks, but they need the freedom and proper setup to do that effectively. Companies that treat AI agents as add-ons to old systems will miss out on the real benefits.

Unlike static, rules-based systems, AI agents can learn, adapt, and optimize processes dynamically. As they interact with data, systems, people, and other agents in real time, AI agents can execute entire workflows autonomously. But unlocking their potential requires redesigning processes around age

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