Hackers found a way to make Meta’s AI hand over Instagram accounts

# Meta's AI Customer Service Tool Became a Security Vulnerability Hackers figured out how to trick Meta's AI chatbot into helping them take over Instagram accounts—including high-profile ones like the Obama White House's account—by getting the AI to add fake email addresses that would let them reset passwords. Meta had recently automated customer service tasks like password resets to AI instead of handling them with human employees, and the lack of human oversight meant no one caught the problem until after hundreds of accounts were compromised. The company has since patched the vulnerability, but the incident raises concerns about automating security-critical tasks to AI without any human review.