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How a Texas vegan cheese-maker used Claude and Manus to fight back against a big shipping company

Fast Company Tech Mark Sullivan May 6, 2026
How a Texas vegan cheese-maker used Claude and Manus to fight back against a big shipping company
AI Summary— plain English for professionals

# Small Business Uses AI to Recover $250,000 in Overcharges A Texas vegan cheese company discovered a shipping carrier had overcharged them by $250,000 during their busy holiday season, so they built a simple AI system to identify and recover the money. The story shows how even small businesses can use affordable AI tools (like Claude, an AI assistant) to catch billing mistakes and stand up to much larger companies that might otherwise get away with inflating costs. It's a reminder that AI isn't just for tech giants—everyday business owners can use it to protect their profits and compete more fairly.

AI isn’t all about automating core business functions at Fortune 500 companies. Small and medium-sized businesses can also use AI to optimize, economize, and in some cases compete more effectively against much larger rivals. An Austin, Texas-based vegan cheese-maker called Rebel Cheese used it to

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