Klaviyo acquires Elias Torres’ Agency in full-circle reunion for tech founders

# Klaviyo Brings in AI Expert to Build Smarter Shopping Assistants Klaviyo, a marketing platform used by online retailers, just hired Elias Torres—a veteran tech entrepreneur—to lead its artificial intelligence efforts. Torres will help the company develop AI agents, which are essentially smart computer programs that can handle customer service tasks and other business functions without constant human direction. This move signals that Klaviyo is betting big on AI to make its platform more powerful for the businesses that rely on it.