OpenAI launches new voice intelligence features in its API

# OpenAI Adds Voice Capabilities to Its AI Service OpenAI has given its AI tool the ability to handle voice conversations, meaning businesses can now build customer service systems that actually listen and respond to what people say instead of just reading text. The same technology could be useful in education apps or creator platforms where talking to an AI would feel more natural than typing. This is a practical step toward AI that communicates the way humans do—through conversation rather than written prompts.
The new features could be handy for customer service systems, but OpenAI says they have applications that work across a variety of other fields, including education and creator platforms.
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