OpenAI shifts its focus to business users amid Anthropic pressure

# OpenAI is betting its future on helping businesses work faster, not on free consumer apps OpenAI is shifting away from serving casual users (who make up 95% of its current audience but don't pay) to focus on selling expensive AI tools to companies for tasks like email summarization and data analysis. The company is doing this because running ChatGPT for nearly a billion free users costs enormous amounts of money, so it needs paying business customers to become profitable and compete with rival Anthropic.