Rethinking organizational design in the age of agentic AI

# The AI Agent Gap: Companies Want Them But Aren't Ready Most companies are eager to deploy AI agents—software that can work independently to complete tasks—but they're discovering their existing operations, staff training, and workflows simply aren't set up to handle this shift. About three-quarters of organizations admit they lack the necessary foundation to make this transition work smoothly, even though 85% want to move in this direction within three years. The challenge isn't the technology itself; it's that companies need to fundamentally rethink how they organize their teams and processes to work effectively alongside autonomous AI.
Amid rapidly growing adoption of enterprise-level AI agents, there’s a disconnect emerging between ambition and execution. Although 85% of organizations say they want to be agentic within the next three years, 76% say their current operations and infrastructure can’t support that change. They cite
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