Salesforce is crowdsourcing its AI roadmap — with customers

# Salesforce is asking its biggest customers what AI features they actually need, betting that solving problems for one company usually means solving them for many others. This crowdsourced approach lets Salesforce build AI tools that customers will actually use rather than guessing what might be useful. It's a smart way to make sure the company invests in the right features instead of wasting time on things nobody wants.