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The Age of AI means we need to throw out our old KPIs and replace them with new ones

Fast Company Tech Natalie Nixon April 23, 2026
The Age of AI means we need to throw out our old KPIs and replace them with new ones
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# The Metrics That Actually Matter in the AI Era As AI handles routine work, companies need to stop measuring success the old way—through cost-cutting and efficiency metrics—and start measuring what humans do best: creativity, connection, and meaningful work. The organizations that win will be those that build new measurement systems reflecting what they actually value, because the metrics you track send a powerful signal about what your company cares about. It's not that the old financial metrics disappear, but rather that companies need new upstream indicators focused on imagination and human flourishing to create sustainable long-term performance.

We are living through a fundamental shift in what work is for. As AI takes on more routine cognitive tasks, the uniquely human capacity to imagine, connect, and create meaning becomes the primary source of organizational value. Yet most companies are still measuring performance metrics prioritized f

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