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The case for embracing AI’s inhumanity

Fast Company Tech Harry McCracken September 25, 2026
The case for embracing AI’s inhumanity
AI Summary— plain English for professionals

# Microsoft's AI Chief Says Stop Treating AI Like It Has Feelings Microsoft's AI leader Mustafa Suleyman is pushing back against the idea that AI assistants are actually thinking, conscious beings—even though his company designed them to seem friendly and personable. He's arguing that AI tools are essentially sophisticated text-prediction machines with no real thoughts, feelings, or desires, and that we should embrace this reality rather than pretend they're something more human-like. The practical takeaway: you can use AI as a helpful tool without worrying that it secretly wants things or deserves special treatment, but companies can still make these tools pleasant to interact with anyway.

Hello again, and welcome once again to Fast Company’s Plugged In. “What we are building is your second brain, your aide, your consigliere, your reliable chief of staff in your pocket.” That was Microsoft AI CEO Mustafa Suleyman telling me what he was working on way back in early 2025—a lifetim

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