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We obtained nearly 1,000 complaints about SpaceX’s Starlink. Here’s what they reveal

Fast Company Tech Rebecca Heilweil April 29, 2026
We obtained nearly 1,000 complaints about SpaceX’s Starlink. Here’s what they reveal
AI Summary— plain English for professionals

# Starlink Has Nearly 1,000 Customer Complaints on File SpaceX's satellite internet service Starlink has been the subject of over 900 complaints to federal regulators over the past five years, mostly about unreliable internet speeds and poor customer support. The complaints matter because states are about to give SpaceX hundreds of millions of dollars to bring Starlink to rural areas that don't have good internet options, raising questions about whether the service can deliver what's promised. The filings offer a real-world view of how well Starlink actually works for everyday customers before the company takes this next big step.

More than 900 complaints that mention SpaceX or its Starlink internet service have been filed with the Federal Communications Commission over the past five years, according to files obtained through a public records request. The complaints provide a view into how the technology has already evolv

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