Why Meta’s new AI agents could make sense for small businesses

# Meta's New AI Assistants Could Help Small Businesses Work Smarter Meta is launching AI assistants that can handle routine business tasks like answering customer questions, scheduling appointments, and managing customer inquiries directly through WhatsApp, Instagram, and Messenger. Small businesses can now create custom versions of these assistants without needing technical expertise, and they'll connect to popular business tools like Shopify and Zendesk. This essentially gives smaller companies access to customer service technology that was previously only affordable for large enterprises.