Why you can never get your doctor to call you back

# Why You Can't Reach Your Doctor Medical offices are drowning in administrative work—scheduling calls, insurance paperwork, patient messages—which is why your doctor's office can barely get back to you. AI companies like Basata are building tools to handle this busywork, and for now, office staff are relieved to have help rather than worried about losing their jobs. But as these systems get better, the companies will eventually have to reckon with whether they're just making workers' jobs easier or actually replacing those workers altogether.